Frequently Asked Questions
Booking Disclaimer
Aureis Wellness Co is a private, referral-based wellness practice offering by-appointment-only services.
All massage sessions are currently provided in a private home setting. For this reason, services are available exclusively to established private clients and trusted referrals.
By booking with Aureis Wellness Co, you acknowledge and agree that:
Full payment is required at the time of booking
Appointments are non-transferable
Aureis Wellness Co reserves the right to refuse or cancel any booking if a client is deemed not to be a good fit for the practice or if safety concerns arise
The therapist may end a session immediately if boundaries are violated, with no refund issued
Client safety, practitioner safety, and household well-being are non-negotiable priorities. Aureis Wellness Co maintains the right to create a calm, respectful, and secure environment at all times.
Frequently Asked Questions (FAQ)
Who can book an appointment?
Aureis Wellness Co serves private clients and referrals only. If you are new, you may be asked how you were referred before your booking is confirmed.
Where are services provided?
Sessions are currently offered in a private, in-home setting. The address is shared only after booking confirmation.
Why are services referral-only if the brand is public?
While Aureis Wellness Co is publicly promoted, services are intentionally curated and limited to protect the integrity of the practice and ensure a safe, peaceful environment for both the therapist and household.
What is your payment policy?
All appointments must be paid in full at the time of booking. This secures your session and confirms your spot.
What is your cancellation policy?
Because availability is limited, all bookings are final. Please contact Aureis Wellness Co directly if an emergency arises.
Do you reserve the right to decline clients?
Yes. Aureis Wellness Co reserves the right to deny or cancel any booking if a client interaction, request, or behavior is deemed inappropriate, unsafe, or misaligned with the practice.
Is this a spa experience?
No. Aureis Wellness Co offers a private, luxury wellness experience, not a spa environment. Services are rooted in professionalism, respect, and therapeutic care.
What behaviors are not tolerated?
Any inappropriate comments, gestures, advances, or boundary violations will result in immediate termination of the session without refund and permanent removal from future booking opportunities.
How often are appointments released?
Appointments are released in limited windows and announced periodically. Availability is intentionally kept small to preserve quality and care.